JOB SUMMARY
Performs a variety of routine and complex work in the interpretation and enforcement of adopted codes and related rules and regulations. Exercises supervision over community service workers and temporary staff as assigned.
PRINCIPAL DUTIES AND RESPONSIBILITIES
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Enforces City ordinances and codes including, but not limited to, property maintenance code, landscape, solid waste, environmental issues, junked and abandoned vehicles, dangerous structures, zoning, signs, and fences.
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Issues municipal court citations for violations to both the public and private sector regarding city ordinances, codes, etc.
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Performs research and investigative work in determining extent of violation and non-compliance and in preparing cases for judicial process to include photography of evidence.
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Attends court cases for the purpose of testifying and presenting evidence and assists in case preparation for the Municipal Court.
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Investigates and resolves citizen complaints received concerning suspected/ potential violations.
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Initiates towing of inoperable, illegally parked, and/or abandoned vehicles on public or private property.
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Prepares, maintains, and files reports and records regarding activities, i.e., case files, inspection reports, incident reports, citations.
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Responds to citizen inquiries both orally and in writing.
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Surveys construction activities for the purpose of checking permits, issuing citations, and stopping further activity until permits are obtained; performs follow up to ensure enforcement.
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Assist in obtaining, enhancing, preparing, or presenting exhibits or other evidence for court as required.
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Other duties that may be assigned by supervisor.
DESIRED MINIMUM QUALIFICATIONS
Education and Experience:
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State Code Enforcement Certification required or the ability to obtain within one year of hire.
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High School diploma or GED; supplemented by a minimum of two (2) years customer service experience working directly with the public.
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Must possess (or be able to obtain prior to employment), a valid Texas Class C driver’s license.
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Public Sector and Code Enforcement experience preferred.
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Construction trades experience preferred.
Necessary Knowledge, Skills, and Abilities:
- Knowledge of local codes and ordinances, or how to access such.
- Knowledge of state and federal laws and statutes, as they relate to municipal code enforcement functions or how to access such.
- Considerable knowledge of inspection and investigation methods and techniques.
- Considerable knowledge of report and record keeping principles and techniques.
- Skill in both written and oral communication for effective expression of concepts and clarity in information dissemination.
- Ability to establish and maintain effective working relationships with supervisor, support staff, the public and other department’s position interacts with.
- Ability to organize and review work for efficient results and accuracy.
- Ability to exercise independent judgment in both routine and non-routine situations.
- Ability to perform duties with consistent courtesy and tact in frequent public contact.
- Ability to perform under conditions of severe stress and confrontational circumstances.
- Ability to issue and receive oral and written instructions.
- Customer Service Management principals and processes for providing customer and personal services including needs assessment techniques, quality service standards, alternative delivery systems, and customer satisfaction evaluation techniques.
SPECIAL REQUIREMENTS
- Must possess a valid state driver’s license or have the ability to obtain one prior to employment.
- Ability to obtain within one (1) year certification in Code Enforcement.
TOOLS AND EQUIPMENT USED
Phone; personal computer including word processing and database software; motor vehicle; mobile or portable radio; electrical tester; copy & fax machine.
PHYSICAL DEMANDS
- Some tasks are essentially sedentary, with occasional walking, bending, light lifting, or other restricted physical activities.
- Some tasks involve some physical effort, i.e., some standing and walking, or frequent lifting (50-100 pounds).
- Some tasks involve frequent walking, standing; some lifting carrying of moderate/heavy weight (50-100 pounds); and/ or operation of vehicles.
WORK ENVIRONMENT
- Some tasks are routinely performed without exposure to adverse environmental conditions (dirt, cold, rain, fumes).
- Some tasks require exposure to adverse environmental conditions (dirt, cold, rain, fumes).
- Some tasks require exposure to extreme heat/cold or extreme weather conditions.
- Some tasks require exposure to dust or pollen.
COMPENSATION AND BENEFITS
A copy of the City’s Step & Grade/Pay plan regarding compensation can be found online at:
https://www.commercetx.org/media/4631
The City of Commerce offers a competitive benefits package including a contributory retirement plan, medical, dental and vision insurance for City employees paid for 100% by the employer, life and disability insurance, and paid time off.
SELECTION GUIDELINES
Formal application, rating of education and experience; oral interview and reference check; job related tests may be required; drug screen; final selection and pre-employment medical examination. NOTE: Appointees will be subject to completion of a standard probationary period which will last for six (6) months. Appointees have access to paid vacation time following the completion of their probationary period. Appointees have access to health, vision, and dental insurance benefits on the first of the month following the first full month of employment.
The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.
The City of Commerce is an "at will" employer. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
The City of Commerce is an Equal Opportunity Employer and is committed to providing fair and equal treatment of all applicants for employment without regard to age, race, gender, ethnicity, religion, national origin, disability, sexual orientation, or gender identity. We value diversity and are committed to creating an inclusive environment for all employees.
By submitting an application, candidate agrees that he/she has been provided access to this job description.